
Contact City Hall for more information - (618) 937-4512

All water bills are due on the 15th of each month. With the state of the mail, we continue to urge customers to sign up for emailed billing. You do not have to pay through online bill pay, but the email will allow you to see the amount of your water bill before it reaches you through the mail. You can always pay your water bill by visiting us at the Water Department Monday through Friday 8am-4:30pm, after hours by using our drop box located outside of City Hall in the second drive-up lane or 24hours through the Online Bill Pay option located at www.westfrankfort-il.com.

-Winery Road from Country Club Road to Avery Road
-Avery Road from Winery Road to Russell Road (including White Lane)
-Ramsey Heights Road between Avery Road and Country Club Road
-Rusty Spur Road Between Avery Road and Ramsey Heights Road
-Country Club Road between Interstate 57 and Winery Road


The following areas have been added to the current boil water order:
-Winery Road from Country Club Road to Avery Road
-Avery Road from Winery Road to Russell Road (including White Lane)
The Water Department is continuing to work on repairing the water line. Service will be restored as soon as repairs are complete.
Thank you for your patience and understanding.

NOTICE:
Country Club Road will be closed to traffic from Ramsey Heights Road to Interstate 57 beginning at 1:00 p.m. today while the Water Department repairs a water line that was accidentally struck.
Please use caution if traveling in the area and plan to use an alternate route. Thank you for your patience and understanding.

-Ramsey Heights Road between Avery Road and Country Club Road
-Rusty Spur Road Between Avery Road and Ramsey Heights Road
-Country Club Road between Interstate 57 and Winery Road
The Water Department is actively working to repair the line and restore service as quickly as possible.
Once water service has been restored, this area will be placed under a Boil Water Order until further notice.
We appreciate your patience and understanding.


Contact City Hall for more information - (618) 937-4512

Contact City Hall for more information - (618) 937-4512





- Orient Rd to Rose Ln
-State Highway 149 to Carr Rd
-South Cherry Street to South Marion Road
-Cleveland Street to Lawrence Road



UPDATE:
The following area is now affected by the water line break and may experience a temporary loss of water service:
• Orient Rd to Rose Ln
• State Highway 149 to Carr Rd
The Water Department is actively working to repair the line and restore service as quickly as possible.
Once water service has been restored, the affected area will be placed under a Boil Water Order until further notice.
We appreciate your patience and understanding.


-Karnes Road from Rose Lane to Orient Road
-Cardinal Lane from Highway 149 to Karnes Road
The Water Department is actively working to repair the line and restore service as quickly as possible.
Once water service has been restored, this area will be placed under a Boil Water Order until further notice.
We appreciate your patience and understanding.


-South Cherry Street to South Marion Road
-Cleveland Street to Lawrence Road
The Water Department is actively working to repair the line and restore service as quickly as possible.
Once water service has been restored, this area will be placed under a Boil Water Order until further notice.
We appreciate your patience and understanding.


Repairs on the City owned New Lake Roads will begin on June 8, 2026

Oil & Chipping roads will begin on Monday June 1, 2026.
**If you live in these areas please make sure that all vehicles are off the roads.**

Contact City Hall for more information - (618) 937-4512

